For a services organization, Time is the main and crucial resource. We had many suggestions, from you, to improvise and bring in a mechanism where, every hour spent in work is captured in a more meaningful way. We spent considerable amount of time to bring the best way of capturing and analyzing this important resource called - Time.
A major change that is being introduced, is changing the way time is captured, and analyzed. Following are two major changes from concept of Time:
"Categorizing Time" for certain major activities within your organization.
All this while, time has been entered in service for each task or for a specific service. Though it serves basic purpose of capturing time, it was lost in many other numbers. What we mean here is, time entered was not grouped in a meaningful way. Imagine if you wanted to know how much time has gone towards "vouching" alone, or how much of time in client meetings across services, and across clients, during a certain season, or how much of this time is chargeable or non-chargeable. There was no mechanism to know answers to these questions.
Secondly, Time spent in an organization is not just on services, but for various other activities of organization. Some of it would include marketing, sales, CSR, internal meetings, trainings, seminars, participating in recruitment activities like interviews, resume scrutiny, etc., or performance reviews, unplanned time outs, team meetings, so on and so forth. Till now, it was captured in various ways by different organization. Either by creating multiple services for each such activities and log time against this services or having one general service where time spent for all such activities was grouped.
To address above mentioned concerns, "Time" in Papilio is revisited and revised completely. We are introducing "Time Sheet", a group of time logs. Also, time logs can further be classified as "Chargeable" or "Non-chargeable", "Regular" or "Overtime".
"Approval" of Time Sheets
Time entered by various levels of people on activities were disclosed by executives and the same was not verified or approved by managers. Due to this, time entered was never checked for accuracy and secondly, there was no regularity and discipline in entering time.
We are happy to introduce approval mechanism for each such submitted time sheets. Managers will have option to approve or reject time sheets.
These new features are detailed in the following section:
Timesheets are group of time logs for a week. Each timesheet starts with Monday as first day of week. Each timesheet will have multiple entries. Each entry corresponds to a service or activity, for which, time can be entered for the entire week. Each entry can belong to any of the following types -
1. Chargeable - Billable time, spent during regular working hours
2. Non- Chargeable - Non-billable time, spent during regular working hours
3. Overtime - Extra hours spent (other than regular working hours), which is billable. Note that, there is no non-chargeable overtime.
A time log is one entry made for a day against a specific activity. There are multiple time logs for a given timesheet spanning a week for one or more activities. Such entered time logs are all visible within those services, similar to how it use to appear earlier under a service. Also, note that, such time logging can be done from services or from tasks. And such entered time logs will become part of a time sheet.
Once a time sheet is filled for a week, the same can be submitted. You can choose to have an approval mechanism for time sheets.
If time sheets require approval, submitted time sheets will wait at approving manager's desk. And approving manager has right to approve or reject time sheets. Notifications are sent on submission, approval/ rejection of time sheets. If time sheets does not require approval, all submitted time sheets are considered approved on submission.
1. Enable Timesheet feature
Under "Settings", you can choose to enable time sheet or disable Time module completely by choosing appropriate option. After time sheet is enabled, save settings to choose whether you require approval flow or not and to set minimum work hours per week. By default, it is set at 45 hours.
2. Create Chargeable codes and Non-chargeable codes
Under settings, click on "Configure Lists".
In the following screen, select appropriate list name to define codes.
After selecting appropriate type, click on "Add a new item" to add list values. After adding, you will be provided with an option to reorder the list the way you would like to see them in the drop down while entering time.
3. Set Approving Manager for each user
Select Approving Manager for each user by editing user. On submitting time sheets, approving manager, on his login, will get list of time sheets waiting for approval.
4. Linking Chargeable codes to "Service Type"
This is an advanced option, where you can link chargeable codes to service types. Doing so, for a given service, depending on its service type, chargeable codes will appear accordingly for every time entry. To link, go to "Settings" >> "Configure Categories". Click on "Edit" against a service type to link chargeable codes to that service type.
You need to enable "Timesheets" to see/ access time that was captured earlier.
Changes you will notice are:
- Each timelog is considered to be chargeable
- Each timelog will be part of a timesheet
- Each time sheet till date is approved by default
- All time logs till date are grouped under "General" chargeable code.